In 2012, the Employee Engagement Survey (EES) was rolled out to white-collar employees to take the temperature of employees’ alignment with Group strategies, priorities, and values, and to better understand how they perceived company progress.
Overall results demonstrated positive improvement compared to the previous assessment in 2010. Electrolux scored high in leadership and employee attractiveness, exceeding global corporate benchmarks in these areas.
Rising response rate
The survey response rate rose from 74% to 85% - this uptick is in itself a good indicator of engagement. In the 2012 EES, Electrolux included surveyed the more than 1,000 new colleagues that are a result of the Olympic acquisition earlier last year.
Survey participants perception of their engagement at Electrolux rose to 82% - higher than the global corporate benchmark engagement rate of 74%.
Survey participants’ perception of their engagement at Electrolux rose slightly, from 81% to 82% - those numbers are higher than the global corporate benchmark rate of 74%.
The EES Leadership Index, measuring confidence in managers’ ability as business leaders, gained three points in 2012 compared to 2010’s 73 points – this score of 76 is six points ahead of external benchmark results.
New to 2012’s EES is a Communications Index, which measures management’s ability to effectively communicate with employees. Overall, Electrolux managers scored a positive 77 out of a possible 100, though survey respondents’ responses also indicated areas for improvement.
Gauging foundational values
Approximately 80% believe that company actions reflect its foundation of ethics and integrity, respect and diversity, and safety and sustainability. In addition, nearly 80% rated Electrolux the environmental and sustainability leader in its industry. On the other hand, fair and equal treatment is an area employees regarded as needing improvement. One-third of employees stated that they do not receive enough feedback from their managers, providing a key area for management initiatives for the coming year.