Governance
Auditing and monitoring
We have a number of follow-up mechanisms that allow us to monitor how our organization and our suppliers abide by our Code of Conduct and Supplier Workplace Standard. They are used differently depending on the level of risk.
ALFA (Awareness Learning Feedback Assessments)
Purpose
A self-assessment questionnaire filled out by line managers, to:
- Check the extent units comply with our Workplace Policy.
- Regularly remind line managers what is expected of them.
Criteria
Annual assessment for manufacturing units, based on key elements of the Workplace Directive.
See the results of ALFA.
Workplace Policy audits
Purpose
Workplace Policy audits identify improvement areas and ensure Workplace Policy compliance.
Criteria
Internal audits of selected manufacturing units, following risk assessments based on the Workplace Policy.
Read more in our Promise Always act ethically and respect human rights for more on how we work with our Workplace Policy.
The Ethics Helpline
Purpose
The Ethics Helpline is a whistleblowing system that enables employee bottom-up monitoring. It allows employees to remain anonymous (to the extent permitted under local law), without fear of exposure or retaliation.
Criteria
The helpline is third-party operated, and covers breaches of ethics related policies such as the People Policy, Workplace Policy, Conflicts of Interest Policy and Bribery policy.
Read more on how we work with the Ethics Helpline in our Promise Always act ethically and respect human rights.
Group Internal Audit
Purpose
Group Internal Audit provide independent assurance. They evaluate the effectiveness of risk management, control, and governance processes by conducting operational, financial, and compliance process audits and investigations of alleged employee fraud.
Critera
Risk-based annual plan approved by the Audit Committee, and ad hoc investigations of reported fraud allegations.
Employee Engagement Survey (EES)
Purpose
The EES assesses engagement, leadership, organizational capabilities and commitment to our strategy and purpose. It enables comparison with other high-performing organizations.
Criteria
The survey is annual and Group-wide, and includes all our employees in offices and manufacturing.
Read more on our EES in our Promise Always act ethically and respect human rights.
Global audits of ISO standards for environment and safety
Purpose
Every Electrolux business area must have an environmental management system at each of their manufacturing sites.
Criteria
All our manufacturing facilities are subject to annual audits, with recertification audits every third year. OHSAS health and safety is also included for select sites. All manufacturing units with over 50 employees must be certified to ISO 14001. ISO 50001 Energy Management is being implemented at all production facilities. Read more in our Promise Ensure the best health and safety.
The sustainability KPI survey
Purpose
The survey is an annual assessment to track operational environmental management and compliance in the areas of materials, waste and chemicals, and employee turnover.
Criteria
The sustainability KPI survey forms the basis of our reporting for GRI indicators. Read more in the GRI Index.
Green Spirit certification and reporting system
Purpose
The Green Spirit certification and reporting system assesses improvements in environmental performance and employee engagement. The system monitors energy and water consumption among our facilities. Best practice is shared and performance is monitored against defined energy and water targets.
Criteria
All manufacturing sites are evaluated annually as part of the certification, and are awarded stars according to their energy management performance.
Read more in our Promise Achieve more with less.
Safety Management System (SMS)
Purpose
SMS is a factory self-assessment protocol to assess if manufacturing units meet internal safety standards.
Criteria
We conduct SMSs annually for all Global Industrial Operations. Read more in our Promise Achieve more with less.
Responsible sourcing audits
Purpose
Responsible sourcing audits assess if suppliers meet our Supplier Workplace Standard and Workplace Directive. Suppliers are required to establish action plans to rectify actions, and the progress is monitored in follow up audits.
Criteria
The audits assess medium to high-risk direct material suppliers (raw materials, parts and sub-assemblies). Audited suppliers are categorized and ranked on their performance, as disqualified, severe, conditional, active or preferred suppliers.
Read more on how we work with responsible auditing in our Promise Improve sustainability in the supply chain.
External verification of sustainability reporting
Purpose
The verification enhances reporting credibility and reporting practices.
Criteria
Our Sustainability Report is based on the GRI Standards - In accordance with the Core level. It is also reviewed in accordance with ISAE3000. A separate report is developed to fulfill the requirements in the Swedish Annual Accounts Act. Read more in About this report.
GEARS
Purpose
GEARS collects and compiles health and safety data.
Criteria
Monthly reporting for all factories and warehouses. Read more in our Promise Ensure the best health and safety.
Electrolux
Electrolux is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people around the world, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our brands, including Electrolux, AEG and Frigidaire, we sell approximately 60 million household products in approximately 120 markets every year. In 2019 Electrolux had sales of SEK 119 billion and employed 49,000 people around the world.
S:t Göransgatan 143
SE-105 45 Stockholm, Sweden